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Find your Volkswagen service partner.

When setting up the app, save your favourite service partner in order to access the necessary contact details quickly and easily at any time. Route navigation and direct calling are possible from the app’s start screen. You also have a direct connection to Volkswagen Service while on the road and a list of car dealers near you will be displayed. Do you need a service appointment? Do you need an inspection appointment? We Connect Go recognises the car’s warning signs and sends a service appointment request to your favourite dealer by confirmation.

The app will put you in direct contact with your service partner of choice quickly and easily.

Contact your Volkswagen Service Partner easily and immediately.

Get an offer tailored to your individual needs.

Discover additional app features

My Volkswagen

Vehicle data with an overview of vehicle identification number, mileage, inspection, oil service or tyre info.

Find out more

Breakdown and assistance

Call breakdown assistance or customer service directly from the app and share your location.

Find out more

Parking Space

Where did I park? With We Connect Gos vehicle location feature finding your car is easy.

Find out more

We Connect Go Contact

00 800 444 999 50

Available around the clock.
Your provider does not support the telephone number?
Please call +49 5361 83 89 99 16

The costs are based on the relevant rate charged by your provider.
In the case of calls from abroad, roaming charges may apply.

The vehicle identification number

What is a VIN?

The vehicle identification number (VIN) is a unique 17-digit code that can be used to identify your vehicle. You can locate your VIN in the vehicle log book, vehicle registration certificate, or in the lower area of your windscreen.

Vehicle registration

Certificate of Admission


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Please click on the link to activate the videos. Note: After activation, data are transferred to the respective provider.